Shipping policy

Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your confirmation email.
You will receive another notification once your order has shipped with your tracking number.

Shipping Locations
We ship from multiple fulfillment centers to ensure faster delivery.

Orders to the United States are shipped from our U.S. warehouse.
Orders to Canada are shipped from our Canadian warehouse.
International orders outside these regions may be fulfilled from the nearest available logistics center.

Estimated Delivery Time

United States: 3–7 business days
Canada: 3–7 business days
Other international destinations: 7–14 business days

Please note that delivery times may vary due to high demand, customs delays, or courier issues beyond our control.

Shipping Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Tracking updates may take up to 24 hours to appear.

Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us at support@playboda.com.
We’ll assist you promptly with a replacement or refund.